Refund policy

Return & Refund Policy

You have 14 days from the delivery date of the last item in your order to request a return. To be eligible, your item must be unused and have its original tags.

Jewelry and sale or clearance items are final sale and are not eligible for returns. These items may still be eligible for cancellation as described below.

Cancellations

You may request cancellation within 24 hours of placing your order, provided the item has not yet been fulfilled. This also applies to jewelry and sale or clearance items. To request cancellation, email andrea@celedoniabeauty.com with your order number.

Returns

To request a return, email andrea@celedoniabeauty.com with your order number and the item you wish to return. Please contact us before sending the item back so we can provide return instructions.

Customers are responsible for return shipping costs unless the product is defective. If your item is defective, please contact us with your order number and photos of the issue.

There is no restocking fee.

Refunds for approved returns are issued to the original payment method within 7–10 business days.